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The Office Manager: Your First Line of Defense

Course Overview

The role of dental office manager has evolved past the role of team cheerleader and resident friendly face. Today’s administrator must protect the practice against all threats – both external and internal. This session will address the many ways a practice can come under fire and how the progressive office manager can best evolve to meet the challenges.

We'll discuss:

  • Regulatory issues you need to monitor
  • How patients can pose problems to the practice
  • Ways to ensure your team members are not liabilities


  • 2 or 3 hour lecture available

What Others Are Saying

This course helped me find new/existing systems to ‘calibrate and perfect.’ I feelbetter informed about some practices that aren’t taking place.

Crystle A.

Sponsor paragraph:

Teresa works with sponsors to reduce the cost to meeting planners. Companies include Philips Sonicare, CareCredit, Solution Reach, Patterson Dental, Henry Schein Dental and NEA/MEA.

**License to use ADA CDT codes granted to Teresa Duncan. The use of the above statement enables the speaker and host association to hold a CDT course. The dental procedures codes ("Code") are owned and published by the American Dental Association ("ADA") in its reference manual Current Dental Terminology ("CDT"). The ADA is the exclusive owner and copyright holder of the CDT, including the Code, as well as of the ADA claim form.

Seminar Topics

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Contact Us Today

(703) 201-1845

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