Managers and leaders find that their job descriptions change on an almost-daily basis. You'll enjoy Teresa's humorous take on what it's like to motivate and lead team members while keeping up with all those other small details like collecting money and handling patients. The course is full of tips on how to deal with difficult situations and find the humor in our unique and wonderful jobs. A no-holds-barred question and answer session finishes up this fun and empowering seminar.
- Human resource horror stories
- The grumpy team member
- The rude patient
- Anything else you bring up!
- 2 or 3 hour lectures available
What Others Are Saying
Clear, easy to understand, to the point, down to earth, friendly and really understands how many areas an office manager has to monitor and handle each day. Just excellent!
Teresa works with sponsors to reduce the cost to meeting planners. Companies include Philips Sonicare, CareCredit, Solution Reach, Patterson Dental, Henry Schein Dental and NEA/MEA.
**License to use ADA CDT codes granted to Teresa Duncan. The use of the above statement enables the speaker and host association to hold a CDT course. The dental procedures codes ("Code") are owned and published by the American Dental Association ("ADA") in its reference manual Current Dental Terminology ("CDT"). The ADA is the exclusive owner and copyright holder of the CDT, including the Code, as well as of the ADA claim form.