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Fearless Financial & Case Presentations

Course Overview

Receptionists and assistants know that patients usually wait until the doctor leaves the room to ask the hardest questions! This course will help you to become more comfortable with discussing your patient's treatment options. The ideal case presentation should relax the patient and not be a source of stress for you! A discussion on financial arrangements will help you to handle the money issues with a smile.

Topics will include:

  • How to effectively communicate with your patients about their treatment needs
  • Verbal skills to help you overcome the most common patient objections
  • Why solid financial arrangements are essential to case acceptance


  • 2 or 3 hour lectures available


I really enjoyed your lecture and if you speak (near me) again you'll see me back in your class.

Amy H.

Sponsor paragraph:

Teresa works with sponsors to reduce the cost to meeting planners. Companies include Philips Sonicare, CareCredit, Solution Reach, Patterson Dental, Henry Schein Dental and NEA/MEA.

**License to use ADA CDT codes granted to Teresa Duncan. The use of the above statement enables the speaker and host association to hold a CDT course. The dental procedures codes ("Code") are owned and published by the American Dental Association ("ADA") in its reference manual Current Dental Terminology ("CDT"). The ADA is the exclusive owner and copyright holder of the CDT, including the Code, as well as of the ADA claim form.

Seminar Topics

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Contact Us Today

(703) 201-1845

Connect With Us